Enterprise Rent-A-Car is an American car rental agency founded by Jack C. Taylor in 1957 (67 years ago). It has its headquarters in Clayton, Missouri, in Greater St. Louis. Enterprise is the lead product of Enterprise Holdings, a corporation that also owns other flagships like Alamo Rent a Car and National Car Rental.
Enterprise Rent-A-Car concentrates on what it calls “home city” rentals, a type of rental when people rent a car during the time theirs is being repaired. However, it has expanded to airport-based rentals providing its services in the United Kingdom, United States, Canada, Spain, Germany, and Ireland.
As of the time of writing, research shows that Enterprise is the largest rental car company in the United States with more than 4,000 “home city” locations and over 419 airport locations scattered all over. The company expanded to airport-based rentals, especially after its parent company acquired Alamo and National in 2007.
Reviews of Enterprise Rent-A-Car
Several good reviews highlight Enterprise Car Rental’s exceptional performance and the fact that it is the largest rental firm. Positive reviews on Trustpilot spotlight the staff’s helpfulness and the speedy check-in procedure.
One client, in particular, praised Enterprise for paying radiator fluid costs, demonstrating their focus on the needs of their customers. Another favorable comment focused on Enterprise’s quick response following an accident, stating that they helped the customer within 10 minutes.
Negative comments, on the other hand, recognize the difficulties that a business of Enterprise’s size faces. The lack of reserved automobiles, occurrences of bad car conditions upon pickup, and sporadic interactions with unhelpful staff are among the grievances.
In as much as there are both positive and negative reviews about Enterprise, customer testimonials consistently emphasize the undeniable excellent qualities of the car rental agency even in the face of several recorded drawbacks.
Pros and Cons of Enterprise Rent-A-Car
Pros
- Offers a low rate
- No hidden fees attached
- Easy accessibility of their renting services through any of their 10,000 locations.
- Offers a discount on your total rental payment through their long-term car rental program.
- Enterprise Plus allows you to earn points for the money you spend on rentals.
- Wide variety of vehicles to choose from, including economy, luxury, SUVs, and vans.
- Many branches across the country, often near airports and neighborhoods.
- One-way rentals, weekend specials, and long-term options are available.
Cons
- Staff may try to persuade you to upgrade your rental or purchase additional insurance.
- Popular car models or times may be booked out, especially during peak season.
- Branch wait times can be long, especially at busy locations.
- Some customers report concerns about the condition of rental vehicles.
Additional Information
- Better Business Bureau (BBB) rating: F
- Average rental cost per day: $90 including taxes and fees
- Number of locations: Over 4,000 in the U.S. and 10,000 worldwide
- Loyalty program: Enterprise Plus
- Headquarters: Clayton, Missouri, in Greater St. Louis.
Is Enterprise Rent-A-Car a Good Choice?
Buying from Enterprise has upsides and downsides. They offer competitive prices, thorough inspections, and warranties, but the cars have higher mileage from being rentals. Consider your needs: if you prioritize a newer car with a warranty at a potentially lower price, Enterprise could be a good fit.
However, if mileage concerns you, exploring other used car options might be wiser. Weigh the pros and cons carefully before deciding. Ultimately, the decision of whether or not to rent from Enterprise is up to you. In general, consider your budget, rental needs, and priorities before making a choice.
I hope this review has helped you understand better what Enterprise Rent-A-Car is about including the ups and downs. If you do have any questions or contributions to make in regards to this topic you can drop them in the comment section. I will be waiting to hear from you.
