Fox Rent-A-Car is an American car rental company founded in 1989. It is headquartered in Los Angeles, California, and has over 170 locations in the United States, Canada, Mexico, and Europe. Fox Rent-A-Car is known for its low prices and wide selection of vehicles, including economy cars, SUVs, trucks, and vans.
The company also offers a variety of rental options, such as one-way rentals, long-term rentals, and airport rentals. In addition, the company was acquired fully by France’s Europcar Mobility Group on August 6, 2019, for a staggering $53.5 million. So far, Fox has an incredible fleet of 20,000 cars ranging from economy cars to SUVs and Jeeps.
Reviews of Fox Rent-A-Car
Customer reviews for Fox Rent a Car differ based on the area and platform. Despite having an “A” rating from the Better Business Bureau (BBB), the average rating of its website is just 1.02 out of 5 stars based on over 200 reviews with 765 closed complaints in the last 5 years, most of which are about unforeseen expenses.
Fox has a stellar rating of 3.8 stars on Trustpilot out of 16,281 reviews, with 63% of users rating it as “excellent” and just 11% as “bad.” Additionally, Consumer Affairs offers it a favorable 3.7-star rating based on 1,334 evaluations. It’s worth noting that different Fox locations have different reputations.
For example, a branch in Fort Lauderdale has a low Google rating of 2.4 stars, with complaints mostly about billing problems, dirty cars, and unforeseen fees. Nevertheless, Fox Rent-A-Car actively responds to unfavorable reviews from unsatisfied customers to ensure they experience better customer service and support
Pros and Cons of Fox Rent-A-Car
Here are some of the pros and cons of renting a car from Fox Rent-A-Car:
Pros
- Low prices
- Wide selection of vehicles
- One-way rentals available
- Long-term rentals available
- Airport rentals available
Cons
- Poor customer service
- Hidden fees
- Vehicles may not be in the best condition
Contact Information
- For New Reservations
(5am – 11pm PST)
(323) 593-7485
- For General Questions
(5am – 11pm PST)
(323) 593-7486
- Emergency Roadside Assistance
(323) 593-7490
- Contact Email [email protected]
Additional Information
- Address – 10121 Glasgow Pl, Los Angeles, California 90045, US
- Website – http://www.foxrentacar.com
- Category – Motor Vehicle Manufacturing, Car & Truck Rental, Car Sharing, Automotive, Discount Car Rentals, Consumer Services, Transportation, International Locations, Rental, Corporate Accounts, Commerce and Shopping
Is Fox Rent A Car a Good Choice?
Whether or not Fox Rent-A-Car is a good choice for you depends on your individual needs and priorities. If you are on a tight budget and are not concerned about getting the latest model car, then Fox Rent-A-Car may be a good option for you.
However, if you are looking for a hassle-free rental experience and are willing to pay a bit more, then you may want to consider another company. Here are some things to consider before renting from Fox Rent-A-Car:
- Read the reviews carefully. There are a lot of mixed reviews out there, so it is important to do your research before making a decision.
- Be aware of hidden fees. Fox Rent-A-Car has been known to charge hidden fees, so be sure to ask about all of the charges upfront.
- Compare prices. Fox Rent A Car may not always be the cheapest option, so be sure to compare prices before booking.
- Consider your needs. If you are looking for a specific type of car or a hassle-free rental experience, then Fox Rent-A-Car may not be the best choice for you.
Ultimately, the decision of whether or not to rent from Fox Rent-A-Car is up to you. I hope this information has been helpful.
