Founded in 1946 by Warren Avis at Willow Run Airport in Detroit with an $85,000 investment. Avis was the first company to rent cars from airport locations. Avis and its subsidiaries operate one of the world’s best-known car rental brands with approximately 5,500 locations in more than 165 countries.
Avis has a long history of innovation in the car rental industry and is one of the world’s top brands for customer loyalty. The car rental company is owned by Avis Budget Group, Inc., which operates and licenses the brand throughout the world from the United States to parts of Europe and Asia.
Reviews of Avis Car Rental
Everyone’s perspective on Avis is different. It has a poor rating of 1.1 out of 5 on BBB, according to about 570 customers. It had a rating of 1.3 out of 5 from around 2,400 customers on Trustpilot. Although somewhat below the industry average of 829 points, Avis received 816 points out of 1,000 in another J.D. Power research.
Most research participants reported having a positive experience with Avis, although this score is below average. Almost 200,000 reviews have given the Avis app a 4.7 out of 5 rating in the Apple Store, indicating its high performance. It’s rated 3.6 out of 5 on Google Play, which is lower compared to what is recorded on the App Store.
Although some Google Play users have complained about its poor customer support, others enjoy the app for its user-friendly features and excellent customer support.
Pros and Cons of Avis Car Rental
Pros
- Offers pocket-friendly services. It has the lowest prices among other car rental companies.
- Offers unique protection and insurance options
- Allows customers to save money by paying upfront
Cons
- Doesn’t offer as many luxury or sports vehicles as other companies
- Doesn’t have great customer reviews
Additional Information
- Founded: 1946
- Locations: 1,583 in the U.S., 5,500 worldwide
- Headquarters: 379 Interpace Parkway, Parsippany, NJ 07054
- Better Business Bureau (BBB) rating: A+
- Loyalty program: Avis Preferred
- Vehicle types: Wide range from economy cars to full-size sedans, pickups, luxury cars, premium SUVs, and sports cars
- Phone Contact: (973) 496-3500
Is Avis Car Rental a good option?
Yes, it most likely is a good option judging from what a few users have to say on Trustpilot. Usually, most car rental companies are good companies. However, whether you are a first-time customer or a returning patronizer you need to go through the terms and conditions of each company to be sure they can cater to your needs.
Most people tend to not know them, or don’t read them, and get stung with fees thus making these companies look like they are not genuine or not to be trusted. Moreover, you should listen carefully to the attendant and don’t be afraid to ask questions if there’s anything you do not understand.
When you are familiar with the T’s and C’s, and have all the necessary information you need to know, most companies become great companies. Sometimes even the cheaper companies are great, and you end up saving a fortune compared to larger companies. In all, Alvis is one of the few car rental agencies you can trust with your money.
Wrap Up
When considering costs and services offered, Avis appears to be a decent value. Though it’s always a good idea to examine your options, we discovered that, on average, it offers cheaper rental cars than other firms.
It’s a great option for those who need to rent a car. Based on users’ experience, Avis is a reliable and affordable car rental option. I hope this review helps you make an informed decision about your next car rental!
Also check out: the 9 Best Budget Car Rentals in Seattle Airport
